SaSame MedSpaPlans & pricing

MedSpa Reactivation · SaSame

Your lapsed clients already trust you. Invite them back.

We are a new team. Our prices reflect that. The work does not. We segment clients who stopped visiting, write treatment-matched win-back campaigns and turn replies into rebookings — all by email.

Plans & pricingEmail us first

Email-only delivery · 14-day refund in one word · No calls, ever

Win-back sequence (excerpt: 3 emails)

From a delivered medspa campaign (spa redacted; injectables segment)
EMAIL 1 (day 0) — Subject: We saved your chart, [First name]
"It has been about [X] months since your last visit with [injector name]. Most clients on your treatment schedule come in around the 3-4 month mark — you are due. Your chart and preferences are exactly as you left them. Reply or book at [link]."

EMAIL 2 (day 8) — Subject: your timing question, answered
"The most common question we get: 'Did I wait too long?' No — but results are easier to maintain than to rebuild. [Injector name] has [weekday] openings this month. Reply and [front desk name] will hold one."

EMAIL 3 (day 18) — Subject: should we keep your spot?
"We keep returning-client priority for 24 months. Yours is coming up. If life moved you elsewhere, no hard feelings — reply 'unsubscribe'. If not, this is a good week to come back: [link]."

Excerpt from a real deliverable. Full version below.

Your quiet clients are worth more than your next ad

Med spas obsess over new-client acquisition while their highest-margin revenue — the lapsed regular — slips out silently.

  • A lapsed regular is a $3,000+ loss

    Industry benchmarks put a retained aesthetic client at $3,000–5,000 over two years. When a tox-every-12-weeks client goes quiet, that whole stream stops.

  • Acquisition costs keep climbing

    Med spa marketing retainers run $2,500–8,000/month plus ad spend, chasing strangers. Your booking system already contains people who chose you once.

  • Silence reads as indifference

    Clients rarely leave angry — they drift. A respectful, well-written check-in is often all it takes to restart the visit rhythm.

Scoped work, honest reporting

Treatment-matched offers

Win-back copy matched to each client segment: injectables, laser, facials — not one generic blast.

Lapsed-client segmentation

Clients organized by time since last visit and treatment history from a simple export.

Discreet and compliant

No treatment details in subject lines, working opt-outs, and your client data never leaves your control.

Booking-ready replies

Responses organized and follow-ups drafted so your front desk only handles warm rebookings.

What this costs everywhere else

Full-service med spa agency$2,500–8,000/moAds, social, SEO — reactivation is a line item if it exists at all
Managed marketing platform$995–2,000/moSoftware + staff hybrid; you still drive the strategy
In-house coordinator timehours you do not haveFront desk writes between checkouts — sequences stay half-finished
SaSame Reactivation$490 one-off / $790/moEmail-first win-back, written for your brand voice, human-reviewed

Two returning clients typically pay for the entire campaign.

Three steps. All in writing.

Email-only delivery: no calls, no meetings. Everything arrives in writing, with a paper trail you can search later.

  1. 01

    Export your client list

    After checkout, reply to the intake email with a CSV export (name, email, last visit, treatment category).

  2. 02

    Approve the campaign

    Segment plan and every email reviewed by you in writing before sending under your spa’s name.

  3. 03

    Rebookings land at your desk

    We send, track and forward booking-ready replies to your front desk — no calls, no meetings, everything in writing.

What the work actually looks like

Shown whole, with the reasoning in the margin. The words you could copy. The judgment behind every line, and the system that ships it every week, is what you are buying.

Results report format (Month 1)

The thinking, not just the words
SENT — Lapsed 4–9 months segment: 186 clients, 3 touches over 18 days.
REPLIES — 29: 14 bookings/consults, 7 "after summer" (tagged), 5 routine questions, 3 unsubscribes.
FRONT-DESK-LOGGED VISITS — 12 returns within the window; 4 booked the waitlist service from Email 2.
ROUGH MATH — 12 visits × your stated $310 average ticket ≈ $3,700 from a $490 campaign, excluding rebooking tail.
NEXT — 9–18 month segment with the softer "are we still your spa?" angle; provider-specific sequences recommended for {Provider} regulars.

Offer-structure note (why no blanket discount)

With design notes
We do not open with a discount. Discounting trains your best clients to wait for coupons and quietly devalues clinical work.

Sequence logic instead:
Touch 1 — pure relationship check-in, zero ask.
Touch 2 — "what’s new" — new services/devices since they last visited, because the practice they remember is not the practice you are now.
Touch 3 — a time-bound courtesy (priority rebooking or an add-on, not a % off), framed as returning-client appreciation.

Discount depth, if any, is your call and goes only in Touch 3.

Why each line is written this way

  • →The strategy note is itself the deliverable: protecting price integrity outlasts any single email
  • →Touch order is engineered: relationship, then novelty, then incentive: never the reverse
  • →Discount depth stays your decision: we design the frame, you control the margin

“I could write this myself.”

Could you send a we-miss-you email? Of course. The hard part is the offer architecture: knowing what NOT to discount, in what order to make the asks, and following through three times without flooding inboxes. That judgment, plus the follow-through, is what you are paying for.

No teaser. The whole thing.

Sample deliverable — Lapsed Client Comeback Campaign

Most agencies show you a quote card and ask for a call. We publish the complete deliverable, every email and every section, so you know exactly what your money buys before you spend it.

Read the complete sample

What actually happens after you pay

  1. Day 0Checkout. Intake email: brand voice, services, booking platform, your definition of "lapsed" (we suggest 4–6 months past usual cadence).
  2. Day 1–2Segment plan + offer structure confirmed in writing. We propose; you approve.
  3. Day 3–7Complete sequence delivered for your email platform, with send-timing and suppression notes.
  4. Day 14Refund window. One-word email, full refund.
  5. Day 30Written results report and the next segment recommendation.

Why so cheap? An honest answer

We are a new company with zero testimonials. We could fake some — plenty do — or we could price the risk honestly and let the work speak. We chose the second. These prices buy our first hundred reference clients; they will not stay this low.

We also stay strictly on the marketing side of the line: no treatment claims, no medical advice, no client-record access. You approve every word before it sends. That discipline keeps the model lean — and keeps you compliant.

Our guarantee

If the first deliverable is not useful, reply "refund" within 14 days of delivery and we return 100% of what you paid. No forms, no calls, no questions.

Plans & pricing

Flat prices. No quotes-by-phone.

Pay by card through Stripe. You get an intake email within one business day, and scope is confirmed in writing before any work starts. Every first deliverable is covered by our 14-day, one-word refund guarantee.

one-off

Win-Back Campaign

$490

One full reactivation campaign: segmentation, a 3-email sequence and a written results report.

  • Lapsed-client segmentation
  • 3-email sequence written & sent
  • Reply forwarding to your front desk
  • Written results report

100% credits toward your first month if you upgrade within 30 days.

Buy now

monthly

Reactivation Monthly

$790/month

Ongoing reactivation: monthly segment campaigns and continuous list hygiene.

  • Monthly segment campaign
  • Treatment-cycle timing (e.g. tox 90 days)
  • Continuous list hygiene
  • Monthly written report

Cancel anytime. Monthly written report included.

Start monthly

Not sure which one? Email us first. We answer in writing, usually within one business day.

Honest answers

Who are you?+

SaSame SRL, a small new team in Bucharest, Romania, running written-only reactivation campaigns for US medical spas. AI drafts, a human reviews, your spa approves everything before it sends.

Why so cheap?+

We are new, building a track record, and AI keeps our production cost low. The price is honest about all three. The copy review and compliance care are full-priced behaviors.

Is this HIPAA-safe?+

We work from a minimal export — name, email, last visit date, treatment category — under your direction as your service provider, and we sign a BAA on request. No clinical details ever appear in subject lines or our systems.

What does email-only mean?+

All collaboration is in writing: intake, segment plan, copy approval, reports. No calls, no meetings. Your clients reply to your spa, not to us.

How do I cancel the monthly plan?+

Reply "cancel" or use the Stripe portal link in your receipt. End of billing period. Your segments, copy and results stay with you.

What happens after I pay?+

Intake email within one business day. You send the export, we send the segment plan and draft sequence for written approval. First sends typically go out within 2 weeks.

Start with one scoped piece of work.

We are a new team. Our prices reflect that. The work does not. Pick a plan, or email us your situation first. Both paths end in writing.

Plans & pricingEmail us first

SaSame SRL, Bucuresti, Romania srl-sasame.com

Client portal · consulting@srl-sasame.com

Plans & pricing